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Customer service V 2.1
Customer service means putting systems in place to maximize our customers’ satisfaction with your business!
We’re starting to build a broader base that requires more intervention.
Services
1-Access your company page.
This page contains your real-time statistics, as well as all the links you need to be successful online.
NB:
Buttons give you access to your service options!
Ex: Company page
NB: Many improvements have been made and we’re still developing!
2-CloudFlare
CloudFlare: A service now included in all our packages.
But what is Cloudflare?
Cloudflare is one of the world’s largest networks. Today, companies, non-profits, bloggers and all kinds of players on the Internet boast faster, more secure websites and applications thanks to Cloudflare.
Around 25 million Internet properties use Cloudflare, and tens of thousands of people join our network every day. Cloudflare serves the Internet needs of ~19% of Fortune 1,000 companies, and averages 25 million HTTP requests per second.
3-DDOS protection
DDOS: A service now included in all our packages.
A Distributed Denial of Service (DDoS) attack is a malicious attempt to disrupt the normal traffic of a targeted server, service or network by overwhelming the target or its surrounding infrastructure with a flood of Internet traffic.
See for more:
https://www.cloudflare.com/fr-fr/learning/ddos/what-is-a-ddos-attack/
What’s new?
Koanthic is proud to offer you several new services including:
1-Mobile AMP version
[ditty_news_ticker id=”8984″]
What is AMP (and why is it important)?
AMP (Accelerated Mobile Page) exists to deal with this type of situation: you consult your cell phone to read some new information about your current passion. But the site seems to take ages to load! In reality, your patience lasted only 3 tiny seconds before you went back and consulted another site…
Google now offers mobile versions of your site alongside the standard version.
Why? Because mobiles now account for over 86% of people’s daily usage.
We suggest that you call on our services to make a modification and create the AMP version of your company.
The AMP version is much less visual than the PC version, but speed and performance are quintupled.
If you fail to update, Koanthic Sem antic cannot be held responsible for the performance and statistics of your customers’ mobile activity.
We have 2 versions of AMP
Free version of AMP in this version we don’t do any intervention and your site will be displayed as it appears online. We cannot guarantee performance or appearance.
Customized version is $149.99/life and requires our intervention. This version will represent your company as closely as possible to the parameters Google requires.
Coming soon AMP Ultra
Personalized banner, in fact the possibility of having more than just a post on social networks is now possible. For all customers using the basic package, a banner for recurring holidays such as Christmas, Easter, Midsummer’s Day, etc. will be made to liven up your Facebook, Twitter and Instagram page.
3-Email campaign
Email campaigns for closer follow-up Koanthic semantic offers campaigns for important moments in your company’s life, or just for holidays such as Christmas.
Use your e-mail list and thank your customers with a personalized e-mail.
4-Add products to Google
If you want to take your online store to the next level, trust us – we’ve already indexed hundreds of our customers’ products in Google Shopping!
